sunday 4 march

[Red5]

How can you support any garage that
i) doesn't honour manufacturers warranties, but somewhwere else does, well done GT's of Plymouth as it was back then
ii) vandalisises a tank pad and doesn't just admoit liability.. it was perfect before it went in.
iii) Gives you a bike back after a £500 service, leaking fuel, has it back, and tries to charge you labour for fitting a new O ring they pinched on assembly
iv) Charges you for a part over the phone, then says oops. sorry we under charged you... OK, only 70 odd p. Petty maybe but the way it was handled, the bloke didn't display any concern about my custom. Percentage wise it was like paying for a 5K bike then beng told, when you pick it up, oh sorry sir, you owe use another 2k. They claimed they couldn't absorb the loss of 70 odd p as it was their mistake. Cost them giving me the part at no cost and me returning £125 worth of oil, filters... They just didn't care, or at least the knob I dealt with didn't care.
v) I asked and asked and went in there 3 or 4 times asking about a 675 demo, or if they had one in used I could test ride. never once did I have a call, and I've seen a couple in the show room.
So really my opinion of Bridge motorcycle is a bunch of knobs. And I hjave other examples but it's quite painful to think they're capable of providing good enough service to stay in business.
So if anyone wonders why I don't go there. It's just my experience.
If anyone from there would like to answer my concerns, I'd be willing to listen. In the mean time you have lost out on 2 bike sales and over a couple k's worth of kit. Oh well must be nice to be able to turn away that kind of trade in these economic times.
Soprry, rant over, and off my soap box.

[GremlinRider]

was cold and wet ,
had a look round bridge i'd forgotten how expensive they are,but in light of whats happened lately to other bike shops i was glad to see them really busy,and although ive never bought anything from there in years i would miss them if they went.problem is how can you support them when its so much cheaper on the web.

I suppose it all depends on how much you value them, I have only bought second hand bikes so I wouldn't know but for accessories and bike parts I'm always happy to pay a few quid more if neccessary to help keep my local shop (CMS) open, I'd be ruinied without that place and its garage! If memory serves from when I was looking to buy though bridge was quite literally the most expensive place in england... though I hear the support they give and the service is excellent, so maybe it evens out in the end, I suppose it's down to exactly how much you save. All I know is it would be a tragedy if the only place that stay open with a shop is George White's, they are good and everything but they are not all encompassing...

[GremlinRider]

but just read Nick650's post though... so, maybe I'm wrong about bridge, all my info as I said is second hand!

[Funky]

Always use SP Motorcycles, great lads and friendly with the site too.