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internet browser keeps closing

Posted: May 23rd, '08, 13:40
by watters
when im looking on the net i keep getting a pop up saying something like windows explorer needs to close sorry for any inconvenience etc then it closes anything im looking at, as you can imagine this is quite annoying!
i use a bt home hub and its only started doing it recently,anybody else had the same problem and how did you fix it?

Re: internet browser keeps closing

Posted: May 23rd, '08, 16:31
by Tom L
first thing to check, done a spyware scan?

http://www.safer-networking.org/en/mirrors/index.html - is free a fairly good.

Also use firefox, not IE :wink:

Re: internet browser keeps closing

Posted: May 23rd, '08, 18:45
by Johnnyb
Do you use a popup blocker, if not it may be this, which basically a bug in IE that causes it to close when two pop ups try to open at the same time, it tells about it here and the fix:

http://kbalertz.com/884838/receive-Inte ... rvice.aspx

Or i got this from a Geek forum

1> START > CONTROL PANEL - Ensure that you are in Classic Mode
2> Double click on INTERNET OPTIONS
3> Select the ADVANCED tab
4> Under BROWSING, remove the check from ENABLE THIRD PARTY BROWSER EXTENSIONS
5> Click on APPLY, then OK
6> Reboot your computer

Or finally follow this microsoft link to repair or reinstall Internet Explorer

http://support.microsoft.com/default.aspx?kbid=318378

Re: internet browser keeps closing

Posted: May 23rd, '08, 18:46
by Johnnyb
Thats after following Tom's advice and doing a spyware scan, there are loads of free scanners out there :)

Re: internet browser keeps closing

Posted: May 23rd, '08, 19:17
by watters
you guys are legends thankyouuuuuuuuuuu :D

Re: internet browser keeps closing

Posted: May 23rd, '08, 22:50
by Johnnyb
And last but not least any problem that has just started can sometimes be sorted by doing a system restore to a time before the problem started. hope these all help :)